Is Your Customer Service Good Enough?


With customer’s feeling they have real time access to brands like yours via social media, they expect answers fast, and if they don’t get them, they’ll tell their followers and yours about the poor experience. This weeks infographic looks at customers’ expectations and how you can gear your business up to benefit from great service.

Why Do Companies With Great Customer Service Succeed - Infographic

Why Do Companies With Great Customer Service Succeed is an infographic that was produced by, and is the copyright of KissMetrics.

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About John Norton

John Norton, qualified as an accountant with PwC and has board level experience in finance, IT, customer service and general management. Having always been interested in technology, he has been implementing, designing and developing systems throughout his career, and has been involved in starting a number of internet based enterprises. He is owner of No Worry Web, which creates and manages small business websites and social media presence, for an all-inclusive monthly fee.

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